Waitlist

When a ticket type is full and waitlist is enabled, new registrants are placed on the waitlist.

Promoting a Waitlisted Attendee

1. Go to Registrations → Waitlist tab.
2. Find the attendee in the list.
3. Click Promote next to their name.
4. The attendee’s status changes to Confirmed and they receive a confirmation email automatically.

Removing Someone from the Waitlist

1. On the Waitlist tab, click Remove next to the attendee’s name.
2. Confirm the action. The attendee will receive a notification that they have been removed.

Note: To enable the waitlist for a ticket type, edit the ticket type and toggle on Enable Waitlist. See Tickets & Pricing for details.