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Odavent Odavent

Custom Domains

(Enterprise plan)

A custom domain lets you serve your event portal from your own domain (e.g., events.yourcompany.com) instead of the platform’s domain.

Setup Process (3 Steps)

Section titled “Setup Process (3 Steps)”

Step 1 — Add Your Domain

Section titled “Step 1 — Add Your Domain”
  1. Go to Settings → Custom Domains.
  2. Click Add Domain.
  3. Enter your domain (e.g., events.yourcompany.com).
  4. Click Save.

Custom domain form with domain input field

Step 2 — Verify DNS

Section titled “Step 2 — Verify DNS”
  1. The platform will show you a TXT record to add to your domain’s DNS settings.
  2. Log in to your domain registrar (GoDaddy, Cloudflare, Namecheap, etc.) and add the TXT record.
  3. Back on the platform, click Verify DNS.
  4. The platform checks for the TXT record. This may take up to 24 hours to propagate.

DNS verification step showing the TXT record value and Verify button

Step 3 — Provision SSL

Section titled “Step 3 — Provision SSL”
  1. After DNS is verified, click Provision SSL Certificate.
  2. The platform automatically obtains a free SSL certificate via Let’s Encrypt.
  3. Once SSL is provisioned, your domain is live and traffic is routed to the platform.

Custom domain settings showing verified status and SSL certificate info with expiry date

Note: SSL certificates auto-renew when they are within 30 days of expiry. You will see a certificate status and expiry date in the custom domains settings.